My Mom had to be taken back to the hospital for lack of care and became septic. Then threw her things away and didn’t bother to call all contact numbers for someone to get them. Most employees do the bar minimum and I pay the hard workers, which there were obviously few, find a better place to work.

I have had the good fortune of being plan in the care of Bridge Crest post accute 2 times in my short 35 years that I have been alive and I honestly lived it! I hated the situation that I was in of course. The way that they handled my ordeal though, made it not only bearable, it was kind of a blast. From the head honcho, to the administration, to the attending physician’s, to the nurses/cna’s, to the maids, to the janitor and the maintenance guy, to the receptionists!!! The crazy thing is that my mother who is currently 65 years young, has also had two stays there! Although that was when it was called Discovery and owned by Prestige. Regardless, it was the same building, same format, and even though it was nearly 7 years ago I would guess that well over 50% of the staff are the same. I can’t speak for my mother or recount all of her experiences while she was a resident/patient. I can, although say that whenever we reminisce together about it she is half laughing and crying because she’s such a softy. I think it says alot about a facility that can allow anybody regardless of age, gender, ethnicity, or background feel just as at home as the next person. I would like to give a shout out to everybody at Bridge Crest that might read this! I love and miss you all!!! I wanted to save the best, most amazing, caring, awesome employee for last so that I can give her a shout out. Jennifer Fidler is currently I think the activities director and I must say she absolutely kills it!!! But if it were up to my mother and myself and I am pretty sure if you asked all of the rest of the residents they would agree that she is truly like the key stone to that whole entire place. If ever they were to lose her as an employee I feel like it would slowly but surely waste away…… I’m being a little dramatic there!!! But she is absolutely the best and we all love her so so much.

Dirty poor communications

Spent over 3.5 months in this facility. Service was ok. Had its ups and downs like most places I’m assuming. I’m only 36, so i was definitely youngest one here and dont have much experience to compare it to. The reason i gave it 4stars, is because the food was not good, and some of the staff dont seem to care much about their patients. But that is only a select few. For the most part though, everyone is very nice and the PT staff is amazing. I had the Privilege to get to work with Nora. She truly cares about making sure you get your work in and you leave here 100% times better than when you showed. Overall. Place is pretty good and will probably be back in a few months after my surgery! Thank you Bridge Crest! Michael

My father came from another facility and this place was a night and day difference. I did a tour, fell in love with the scenery and open concept with lots of light… and I even tried the food which was pretty good. I’m also really really happy they had designated smoking areas for him. Plus everyone has been so friendly to us! I’m glad OHSU recommended this place!

Fast response, good food, and great care. I would come back here again! – CB

As I am sitting in my dad’s room bawling my eyes out because the incompetence at this place is astounding! His time here has been pure misery (with the exception of a few good nurses) this place cannot get anything right. And now he is discharged, no longer their responsibility and yet sitting in their room waiting on transport. Transport was ordered by them and when it was wheelchair transport and not a stretcher, which was specifically ordered, they said oh well nothing we can do. So what he just sits here?!?!

My experience has been really good the staff have been really helpful with my care and very friendly and confident. They have gotten my diabetic sores down to almost completely gone. My rides to my appointments are always ready and on time. The food is great! I would highly recommend Bridge Crest Post Acute for their after care needs.

The staff and personnel have all been attentive and personable. I have 4 more days here, but I’m sure my review will continue with the 5 star rating.

I was there for 6 months. Most of the aids were very nice. Buy they were so overworked they barely had time for bare necessities. The “nurses” only had time to pass meds. And not much else. Substandard care out side of that. Took about 3 weeks to diagnose my UTI.. then had to go to my urologist. I learned how to do my own Ostomy. They don’t have time to help with that, IF they even know how. The PA’s…I really liked 1. He listened and worked with me. The others were more about pushing pills. I had to sternly tell one how to do his job. As for the food…I lost 30 pounds in 3 months..I could barely eat it was so horrible and I am not that picky. The carpet in the place has to be at least 50 yrs old. It is absolutely disgusting. I think management lies to live ones looking for a place and they don’t care about anything except money. Patients and workers pay the price. I gave 2 stars only because most of the aids did the best they could

My name is Jennifer Fidler, and I am the Activities Director here at Bridge Crest Post Acute. Having been with the facility for over eight years, I have witnessed many transitions during my tenure. I truly love the work I do and care deeply for the well-being of our residents. I am writing to share that I, along with our entire team, remain fully compassionate and committed to our mission, giving 100% effort every single day. While staffing changes occur, I want to express my continued belief in Bridge Crest, our management team, our dedicated staff, and the positive direction in which we are moving. Bridge Crest is here to support your family members and our community.

My overall experience has been efficient with my care and recovery needs. The staff have been very helpful and friendly. I would recommend Bridge Crest

My experience here has been excellent. The staff have been great in meeting all my needs. I would recommend Bridge Crest to anyone who needs recovery care.

Very good service provided for my rehabilitation. I can recommend them.

Insurance payed for it. Staff listened to my concerns and actually acted on them. I would recommend Bridge Crest.

Very welcoming and accommodating. Great care facility. Friendly and helpful staff. Decent food quality. Very clean too.

I’ve had a lot of fun here the staff are great they’ve taken great care of me and my legs and they’re helping me get my legs back together and get my body back in shape and I feel greatly appreciated . I would recommend Bridgecrest to anyone because they’re a great they got great personality and they’re very upbeat and they have bingo and we play several times a week.

The staff is happy and helpful. The building is clean and doesn’t smell nasty. The activities director is a gem. PT and OT are professional and encouraging. The food is quite good. For a skilled nursing facility this is an excellent choice.

My overall experience has been great. I was nervous at first but the staff has been very welcoming and have provided for my needs promptly. I would recommend Bridge Crest to anyone who needs care. They have been very good at treating my wounds and all my needs. And that’s the Honest truth.

My overall experience being here 9 days was good. The staff was very helpful and friendly, the food was good. I would recommend Bridge Crest to anyone in my situation.

I have had good care here. The nurses and CNA’s have been much helpful. I feel comfortable here. I would recommend Bridge Crest.

I have been a resident for a couple of months after a fall that caused a stress fracture in my left leg. I have been in a wheelchair for awhile and now starting therapy to regain my strength in my legs . I have received great care here and my needs taken care of . I would absolutely recommend Bridge Crest to anyone who is in need of hospital after care therapy etc.