Bridge Crest Post Acute

Bridge Crest Post Acute Reviews

See what our patients and their families have to say

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Finding a skilled nursing facility that truly meets your needs—or those of a loved one—can feel daunting. Rather than just taking our word for it, we invite you to browse the many testimonials from residents and families who have experienced Bridge Crest Post Acute firsthand. See why so many people trust us and rate their experience so highly. Learn what makes Bridge Crest Post Acute a supportive and healing environment, and if you’ve been part of our community, we’d love for you to share your experience with a review.

All Reviews

4.0

44 reviews

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Profile photo of Wryn Lydy
Wryn Lydy on Google
8 days ago

Very welcoming and accommodating. Great care facility. Friendly and helpful staff. Decent food quality. Very clean too.

Profile photo of Shelley Chase
Shelley Chase on Google
12 days ago

I’ve had a lot of fun here the staff are great they’ve taken great care of me and my legs and they’re helping me get my legs back together and get my body back in shape and I feel greatly appreciated . I would recommend Bridgecrest to anyone because they’re a great they got great personality and they’re very upbeat and they have bingo and we play several times a week.

Profile photo of Hugh Burman
Hugh Burman on Google
14 days ago

The staff is happy and helpful. The building is clean and doesn’t smell nasty. The activities director is a gem. PT and OT are professional and encouraging. The food is quite good. For a skilled nursing facility this is an excellent choice.

Business response 14 days ago

Hi, Hugh. Thanks for taking the time to share your positive experience. We truly appreciate it!
Profile photo of David Nelson
David Nelson on Google
20 days ago

My overall experience has been great. I was nervous at first but the staff has been very welcoming and have provided for my needs promptly. I would recommend Bridge Crest to anyone who needs care. They have been very good at treating my wounds and all my needs. And that’s the Honest truth.

Business response 14 days ago

Hi, David. We are thrilled to learn that you had a positive experience with us!
Profile photo of Donna Hubar
Donna Hubar on Google
27 days ago

My overall experience being here 9 days was good. The staff was very helpful and friendly, the food was good. I would recommend Bridge Crest to anyone in my situation.

Business response 14 days ago

Hi, Donna. Thank you so much for leaving us a stellar review!
Profile photo of Robin Dewald
Robin Dewald on Google
33 days ago

I have had good care here. The nurses and CNA’s have been much helpful. I feel comfortable here. I would recommend Bridge Crest.

Business response 14 days ago

Hi, Robin. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Mary Kaefman
Mary Kaefman on Google
33 days ago

I have been a resident for a couple of months after a fall that caused a stress fracture in my left leg. I have been in a wheelchair for awhile and now starting therapy to regain my strength in my legs . I have received great care here and my needs taken care of . I would absolutely recommend Bridge Crest to anyone who is in need of hospital after care therapy etc.

Profile photo of Beverly Hohman
Beverly Hohman on Google
34 days ago

My husband Franck and I come every Thursday to do Spiritual Healing Hymns & Devotions with the residents. Bridge Crest is a lovely place, the staff are so kind and take wonderful care of the Residents. The building is filled with love and devotion to the Residents. We enjoy volunteering our time here. We like to joke to Jennifer the Activities Director that if we need care in our old age would she have a bed for us. Of course, she says. We know if that were a possibility, we would be in good hands. God Bless Bridge Crest and all who work there.

Business response 14 days ago

Hi, Beverly. We appreciate the kind words and are grateful for the light you bring when you visit us!
Profile photo of Evelyn Miller
Evelyn Miller on Google
35 days ago

Most of the nursing and cna’s staff were great. Very friendly and caring and wanted the best for you. My only concern is kitchen adhering to my special diets.

Profile photo of Diane Fox
Diane Fox on Google
36 days ago

I have had good care and my needs are always taken care of. I really enjoy it here,especially the daily activities of Bingo, Socials, Entertainment. I would recommend Bridge Crest to friends and or family who may have after care needs.

Profile photo of Theresa Samms
Theresa Samms on Google
40 days ago

This is my second time here. I requested to come here as I had such a good experience. The staff is so caring and I know my needs will be taken care of. I was at ease knowing I was coming back to Bridge Crest.

Profile photo of Onita Parnell
Onita Parnell on Google
41 days ago

I love it here it’s a nice place to be five stars I recommend this place to anybody in need it’s a very good place to come to.

Profile photo of Richard Rancourt
Richard Rancourt on Google
41 days ago

My overall experience has been fair to great. I am not use to hospitals or facilities such as this I am living here and I have comfort. My goal is to be able to discharge and go to a place of my own. The staff have been good, high achievers in their knowledge. I would recommend Bridge Crest to anyone in my same position.

Profile photo of Greg Goforth
Greg Goforth on Google
47 days ago

Mom luvs the food! 5 days and great so far!

Profile photo of Mary Taylor
Mary Taylor on Google
47 days ago

When I first came here, I was very scared, wasn’t sure what I was getting into.Because looks are deceiving, but as i’ve been here for the past week.And a half, I am so comfortable here that people are very kind and caring and quite honestly, they don’t get paid enough to do what they do?And that’s the end of it, and I sincerely believe that that’s just not me saying words and for someone that needs basic care.Yes! I would recommend Bridge Crest.

Profile photo of Holly Martin
Holly Martin on Google
47 days ago

Bridge Crest has an excellent Physical/Occupational Therapy department. They meet you where you are at and help grow your skills. When I arrived, I couldn’t even stand unassisted. By the time I was ready to leave, I was transferring independently and using a 4-wheel walker. The aides/CNAs and Nurses are lovely, caring, patient people. Healing isn’t linear, and the people here understand that. More importantly, they work with and around it.

Profile photo of Trina Muntz-Kaczmarek
Trina Muntz-Kaczmarek on Google
47 days ago

Staff is great

Profile photo of josephine green
josephine green on Google
54 days ago

Everyone treats me like family, you make me feel like adopted family. I have a lot of health and mental health issues and the whole team here has been so supportive and I feel my needs are always met, nursing is so caring, therapy has worked with me to regain strength. I love the activities and how kind and caring Jen and Tracy in the business office are as well Vivian helped provide me comfort. I feel loved and cared for. I would recommend Bridge Crest to anyone who is going through my similar story and situation.

Profile photo of Eddie Pelton
Eddie Pelton on Google
54 days ago

I have come along way since first admitting here.I still have problems with getting up in the morning but once they get me up they are right there on my care and needs. All the staff help me out a lot more than I’ve been helped at other facilities in the past I don’t want to leave but, I know that they have the perfect , safe place to go when I discharge. God bless everybody here the staff , you guys have helped me to come a long ways to help me and matter fact i got to say thanks to the lady Jen that plays bingo this activities director she’s awesome she’s right there and Tory in SS and Brooke and Greg DNS , Andrea CNA ,therapy team it’s so awesome you keep pushing me to keep being strong I just got to learn how to walk again and I’ll be all right God bless everybody to help me Eddie .

Profile photo of Andrew DeVine
Andrew DeVine on Google
55 days ago

This facility is caring, therapy has made my life and quality of life so much better. Everyone is helpful, its nice to sit outside. I have my own little garden area to work on for my therapy, I have made friends with other residents, Brooke is so helpful With my appointments, I love the activities here and Jen is so helpful and kid, we have access to a beautiful walking trail and so much more. This has been such a blessing to my recovery and I would recommend Bridge Crest to anyone who needs therapy etc.

Profile photo of George Tweedy
George Tweedy on Google
56 days ago

So my name is George my experience here has been great all the staff has been completely professional very kind, very empathetic and always caring always thinking of the patient and I love this place I would recommend this place to anyone.

Profile photo of Voni Pottenger
Voni Pottenger on Google
57 days ago

A relative has been a resident of this facility for several months. When we were inquiring about her being placed here, the administrator assured us they were able to provide care at the relatively high level she would require. This was far from being the truth. Most of the staff is friendly and as helpful as they can be, however training in anything but basic care is lacking and they are woefully understaffed. She should be receiving aggressive Physical and Occupational Therapies, but again staffing is not adequate in either numbers or skill. The facility itself is old, shabby, and housekeeping is sub-standard. The food is also barely palatable most of the time. Do not place your loved one here.

Profile photo of Debbie B. Hale
Debbie B. Hale on Google
2 months ago

My experience here in a year’s time there has been lots and of changes for the better. In my personal experience my therapy has changed with physical growth and I have been very blessed and the Activities has been awesome I am loving the new activities we have been doing that helps therapeutically. And Brooke that runs the front desk has been so helpful with appointments and setting up rides and I really appreciate her and all the staff and I would highly recommend anyone for their rehabilitation needs.

Business response 5 months ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. It is important to note that our staffing ratios are congruent with state requirements, and we are working on hiring and training more consistently attentive staff. Based on your survey you scored us at 4.1/5. Would you consider revising your score to 3 or 4 stars with a comment that you didn’t always like the food options, and you felt the call light responses took too long? We invite you to schedule a time to discuss your experience with our administrator by calling (360) 693-1474 if you have any additional concerns or details to share.
Profile photo of James Lang
James Lang on Google
2 months ago

My experience of 2 weeks has been wonderful. Therapist are great, nurses meet all my needs. I would highly recommend Bridge Crest Post Acute.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.